This article by Athena was first published in November 2014. We liked it so much that we decided to share it with our readers once again. Enjoy! Those who know me outside of interpreting know that acrobatics (specifically, partnered “Acroyoga”) is my not-so-secret other love....

“Excuse me, speaking as the interpreter, could you please move the phone closer to the patient? The interpreter is struggling to hear everybody.” That was me, a week ago, attempting to provide telephonic medical interpreting services. The nurse complied, and the quality of the call...