Professor Barry Olsen, two colleagues, two actors and an unknown number of technical personnel put together a video that answers the question above and which has gone viral. We believe this video can be an important tool in educating newcomers, our clients and agencies to...

Have you ever met the interpreter who knew everything? I have. Well, not really. As a matter of fact, it’s not possible to have met such an interpreter, because nobody knows everything. That is the sad reality of being human. But I have most assuredly...

Exactly a week ago today, you would have found me in New Orleans with a colleague at an oyster bar on the banks of the Mississippi, discussing the Dunning-Kruger effect. For those of you who are unfamiliar with the concept, it’s pretty simple. Basically, the...

It was not 9:30 AM yet. A woman approaches the information booth and identifies herself as the interpreter for the 10 AM. She sits down, makes herself comfortable. After all, she had over half an hour to kill. At 9:45, a man walks in. He makes...