“Excuse me, speaking as the interpreter, could you please move the phone closer to the patient? The interpreter is struggling to hear everybody.” That was me, a week ago, attempting to provide telephonic medical interpreting services. The nurse complied, and the quality of the call...

“One moment, the interpreter needs a repetition,” I said in English, followed by “Excuse me, could you repeat that for the interpreter?” in rapid-fire Spanish. It was about fifteen minutes into the interpretation, and the fourth time I had interrupted. I was feeling a bit...