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It was one of those weeks when everyone hates the interpreter. Weather is bad. Call quality is awful. And tempers are slightly more miserable than the shift. Of course, everything the interpreter does makes things worse. When she asks clients to speak up over the static,...

23 May, 2023 /

If you grew up on a Caribbean island, or anywhere around the Gulf of Mexico, you know this is the peak month for the hurricane season. You brace yourself, hope for the best, and get ready for the worst. When I was a child, I...

10 September, 2021 /