It is sometimes difficult to separate ourselves from our professional persona, especially when trying to communicate with our clients. That fine line between being personable and too personal can become blurry. Knowing the difference Being personable simply means that you are polite, you are positive, you are...

The Couch is a learning place, not only for its contributors but also for our readers who engage in the ensuing discussions. The pandemic demands that we adapt but not everyone seems to be willing to do so. Can you help our colleague communicate his concerns...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text]As far as the client is concerned, what we do is simple: repeat what someone else is saying in a different language. And that is the vision of many, since before the new normal became reality. How can...

Once again, we revisit our archives for articles that were well received by our long time readers. Not so much of a throw-back, but a recycling of pertinent and valuable knowledge. It also seems pertinent to the moment we are living. Use the comments area...

In response to the current crisis, The Couch is being proactive and providing a few resources for support and information during the quarantine. We hope this helps us all stay collected, healthy and supportive of each other. Small business loans from the SBA It is called Economic...

The Couch is a learning place, not only for its contributors but also for our readers who engage in the ensuing discussions. Travel time is a new thing for our colleague's clients and questions abound. Can You help? To all the sages at NAJIT who read The...

This post was first published in November 2018. Exactly a week ago today, you would have found me in New Orleans with a colleague at an oyster bar on the banks of the Mississippi, discussing the Dunning-Kruger effect. For those of you who are unfamiliar with...

Editor's Note: Interpreters Want to See You Shine was first published on LinkedIn in 2017 where it was viewed more than 1800 times. I love my job. I know, I am lucky! The agencies that hire me usually go beyond the norm. But their clients have...