Professor Barry Olsen, two colleagues, two actors and an unknown number of technical personnel put together a video that answers the question above and which has gone viral. We believe this video can be an important tool in educating newcomers, our clients and agencies to...

The Couch is a learning place, not only for its contributors but also for our readers who engage in the ensuing discussions. What do you do when you witness something that does not seem kosher? Let's help our colleague find some peace of mind. This happened...

The Couch is a learning place, not only for its contributors but also for our readers who engage in the ensuing discussions. What do you do when you are the victim of unusual practices or an out of control situation? I got this nice job offer, a really sweet deal: they...

- By Armando Ezquerra Hasbun © 2017 Depositions can be grueling. Sometimes we deal with hostile parties, long hours without back up, complex subject matters… often made worse by the unwillingness to advance or share information about the case based on the mistaken belief that we...

The Couch is a learning place, not only for its contributors but also for our readers who engage in the ensuing discussions. What do you do when you are the victim of unusual practices or an out of control situation? You have met them. Sweet looking, polite, state they understand your...

Thick snowflakes are lazily making their way to the ground outside my window here in Montreal. It’s January, yet again. That means that a whole new year lies in front of us, its pages as blank and clear as the snow-covered sidewalks outside. With the...

The Couch is a learning place, not only for its contributors but also for our readers who engage in the ensuing discussions. What do you do when you are the victim of unusual practices? Discounts are in the spotlight again. How about we all contribute to create a Best Practices...

Exactly a week ago today, you would have found me in New Orleans with a colleague at an oyster bar on the banks of the Mississippi, discussing the Dunning-Kruger effect. For those of you who are unfamiliar with the concept, it’s pretty simple. Basically, the...

The Couch is a learning place, not only for its contributors but also for our readers who engage in the ensuing discussions. What do you do when you are the victim of unusual practices? First of all, I want to thank the people who write here on The Couch and...