Building the New

“The secret of change is to focus all of your energy not on fighting the old, but on building the new”

—Socrates

Jon Leeth was the Special Assistant to the Assistant Director in Charge of Court Reporting and Interpreting Services, also referred to as Chief of the Court Interpreters Unit, at the Administrative Office of the U.S. Courts. I don’t have the exact dates of his tenure, but I remember Mr. Leeth from my early days as a federal staff interpreter and later as a freelance contractor interpreter. No doubt he was a very smart man. He figured out what needed to be done to implement the mandate of the Court Interpreters Act and followed through. But the knowledge about interpreting in United States courts at the time was sketchy, at best, with a study by Dr. Carlos Astiz [Interpreting Services in American Criminal Courts: A Violation of the Due Process Clause?] essentially being the only one that provided any insight into the workings of the courts when non-English speakers – that’s what we called them then – were parties or witnesses.

Astiz’s study portrayed interpreters in a very negative light, and, I must admit, with good reason. There was no training, guidance, credentialing, or oversight of the people engaged as interpreters before the Court Interpreters Act came into being in 1978. Astiz hypothesized in his report about what the interpreters’ job should be. Jon Leeth followed suit. So alarmed was everyone by the outrageous behavior of some of those engaged as interpreters in state and federal courts back then that they could think only of one way to prevent this in the future: create robots to interpret in court. I don’t mean AI-type robots. No, quite the opposite. This new invention was meant not to think and to be trained only to perform in the specified modes—consecutive, simultaneous and sight—using some specific terminology as determined by someone of presumed expertise in the subject matter.

There was a great concern about the interpreters’ ability to “handle” language registers that ranged from very formal legal and experts’ technical language to street slang and regional colloquialisms. Training and testing, therefore, revolved around the individual’s ability to memorize what words or phrases could be considered equivalent in English and the foreign language, and the capacity to learn short consecutive, simultaneous and sight translation techniques. While the federal certification exam continues to be “the only test in the federal government that has absolutely no prerequisite for taking it” (Leeth, The Court Interpreter Examination, n/d), interpreters trained in the United States continue to lack the proper educational background that would enable them to engage in independent critical thinking as part of their professional performance.

The original questions raised by a need to test and certify interpreters in the federal courts system—“conserve the level of the language used in the court, the style of the language, the tone of the language” (Leeth)—were not addressed by implementing educational programs that empowered interpreters to make the right “language level, style and tone” choices. They were addressed, instead, by ambiguous language in a Code of Professional Responsibility for federal court interpreters—“Official court interpreters shall perform to the best of their ability to assist the court in providing due process for the parties” (Federal Court Interpreter Policies and Procedures, draft 1991 manuscript)—and by an equally imprecise Model Code of Professional Responsibility for state court interpreters—“Interpreters shall render a complete and accurate interpretation or sight translation, without altering, omitting, or adding anything to what is stated or written, and without explanation.”

There was a prevalent idea, albeit misinformed, that a non-English speaker could be placed “on an equal footing with those who understand English” merely by “[conserving] every element of information contained in a source language communication when it is rendered in the target language”  (Model Code). Non-English speakers were assumed to be just as capable as an English speaker of saying “I don’t know what you are talking about. Could you make that clearer?” (Leeth), fully disregarding the profound cultural differences that actually prevent a non-English speaker from expressing any such assertion. “Our clients, for example, generally aren’t in a place where they feel like they can demand anything from the court. They’re poor and don’t speak English and it’s all really overwhelming. They don’t feel entitled to a smooth court process to begin with, and they don’t necessarily feel entitled to even be able to understand what’s going on.” (Sofia Khan, Attorney, Interpreting Justice: Issues Affecting LEP Litigants.)

If the Court Interpreters Act was intended to prevent miscarriages of justice, it may have failed. There is hope, however, as a significant number of experienced interpreters have come to realize the “equal footing” paradigm is impracticable, particularly during out-of-court and off-the-record interpreting, but more so—in my opinion—during simultaneous interpreting provided to non-English speakers. The mere fact that someone born and raised in the U.S. has achieved a third-grade education and lives in some remote rural area does not make that person equal to a foreign-born and raised individual who has also achieved a third-grade education and comes from some remote rural area by the mere fact that the latter has been provided with an interpreter. A “speaker’s intention and the listener’s comprehension are both circumscribed by the subjective experience of each individual.” (Muneer Ahmad, Interpreting Communities, 2007.) The differences between English-speaking and non-English-speaking defendants in a courtroom cannot be overcome unless the interpreter knows how to harmonize performance principles—to render a complete and accurate interpretation—with effective communication that takes into account “a shared cultural context between speaker and listener.” (Ahmad.)

This “robot interpreter” archetype is a big part of the reason judiciary interpreters are still not recognized as a bona fide profession by many members of the legal profession. Most of the training and credentialing is based on skills and terminological proficiency, not on actual expert knowledge about language and related fields like linguistics and communication. The real-life effects of the wording on many codes of professional practice, to interpret “without altering, omitting, or adding anything”—absent any further contextualization—is quite the opposite of “[bringing] justice to those [non-English speaking] individuals as if they were English speaking” (Leeth) because we all know by now that “language and communication are contextual . . . not susceptible of mathematical solution” (Ahmad).

Client education comes by trickles and can feel, at times, to be impossibly slow. But our profession is gaining momentum and recognition. More and more stakeholders are realizing that our job cannot be performed by merely switching one word for another, as though languages were template copies of one another where the only difference is how phonemes are arranged. That kind of “provincialism” (thinking that the whole world is confined to what’s inside one’s own national borders ) seems to be dying out. But old habits die hard. It’s time for us all to start “building the new.”


Janis Palma has been a federally certified English<>Spanish judiciary interpreter since 1981. Her experience includes conference work in the private sector and seminar interpreting for the U.S. State Department. She has been a consultant for various higher education institutions, professional associations, and government agencies on judiciary interpreting and translating issues. She worked as an independent contractor for over twenty years in federal, state, and immigration courts around the U.S. before taking a full-time job. Janis joined the U.S. District Courts in Puerto Rico as a staff interpreter in April 2002 and retired in 2017. She now lives in San Antonio, Texas, embracing the joys of being a grandmother. She also enjoys volunteering for her professional associations, has been on the SSTI and TAJIT Boards, and is currently the past Chair of the NAJIT Board of Directors. Contact: palmajanis88@gmail.com

Main photo (cropped) “Access to Justice” (artist: John Atkin) by Jennifer Aitkens, from flickr, under CC BY 2.0. Body photo“Robot Rocket Version – Red with one eye” by Kurtkaiser at Wikimedia Commons, under the Creative Commons CC0 1.0 Universal Public Domain Dedication.

14 thoughts on “Building the New”

  1. ION CAPATINA says:

    Hi Janis,
    I would like to appreciate this article and bring some personal feedback. I’ve been a professional interpreter and translator (legal, medical, technical) for the last 30 years. On the translation part I don’t help the Machine Translation because it will screw up and require my help again…Human interpreters and translators will be needed forever, but it’s up to them if they want to take a second role of “correction”, “editing” the poor job made by “thinking” machine. I’ll bring some examples, why the machine can’t do this job accurately:
    1) I had a legal case where the defendant coming from a country where people mix up two languages (in this case, Moldova with Romanian legal, official language, but still using Russian terms…)
    “I was beaten up by two “OMONi”… In Romanian you might think he meant two “OAMENI”, which means “people”…I asked the judge to allow the interpreter to clarify the term…It proved to be a Russian acronym “Отряд мобильный особого назначения, Otryad Mobilniy Osobogo Naznacheniya, Special Purpose Mobile Unit) is a system of special police units of Politsiya within the Russian and previously the Soviet MVD (Ministry of Internal Affair. The defendant had been beaten by the “Authorities”, so the interepreting madea a difference.
    2) I have cases from UK. The defendant says: “‘I work at Marmalach” or “Bikishon” when he meant “Marble Arch” and “Big Issue”. People who know London would understand that after a real interprer would figure that, not the machine..

    1. JANIS PALMA says:

      Thank you for sharing your experiences, Ion.

  2. Jason Knapp says:

    Very well written and researched! I appreciate you drawing attention to the role cultural context plays in the LEP person’s ability to understand and participate in the legal process. You should be presenting this to the ABA, if you haven’t already.

    1. JANIS PALMA says:

      Thanks, Jason. I’m working towards that goal but I still have a few loose ends to tie up before I go before the ABA. 😀

  3. Vinka Valdivia says:

    Great article. Good points. Thank you for this.

  4. Maria Juega says:

    Very thoughtful commentary. It’s time we, and the legal system, question our roles and our professional qualifications.

    1. JANIS PALMA says:

      I agree, Maria. Thanks for the feedback!

  5. Seth says:

    Cultural context is everything here. Many times when the interpretee does not look up or indicates they don’t use banks, the court sometimes regards this as suspicious activity. Or, during a personal injury or family law case, opposing alleges misconduct or negligence because the party is not married.

    1. JANIS PALMA says:

      So true, Seth! And we need interpreters with the cultural expertise (meaning some sort of formal learning about cross-cultural communication, not just anecdotal experiences) to clarify such misunderstandings, thereby preventing miscarriages of justice that would otherwise go unnoticed by monolingual judges and attorneys. If not the interpreter, then who? But I have to stress that this needs to be an area of true expertise, not just “what I learned at home.”

  6. Arnaldo says:

    Sorry to disagree but I don’t think “some sort of formal learning about cross-cultural communication” is necessarily needed. Certification tests may need some tweaking, but once the candidate passes a test no one should care if an interpreter went to school or not, under penalty of condemning too many qualified interpreters with decades of successful experience to spend hundreds of thousands of dollars on a linguistics degree to accomplish something that is essentially utopic in nature. There are several reasons some in the legal field don’t regard the interpreter with the respect we have earned, but I suspect most of them are rooted in prejudice. How about requiring lawyers, judges etc to get cross-cultural communication training instead?

    1. JANIS PALMA says:

      Than you for that perspective, Arnaldo. As a matter of fact, getting legal professionals (lawyers, judges, paralegals) educated in cross-cultural issues is happening as we speak. There are many seminars, law journal and conference papers, as well as university courses on that subject specifically for paralegals, lawyers and future lawyers, as well as future judges. Plus, you don’t need a degree (and spend thousand of dollars) to learn about disciplines directly relevant to our profession. You can download research papers from Academia.edu, for example. You can even watch videos on YouTube on any subject matter you want, including lectures from Yale, Harvard, MIT, you name it! All it takes is a desire to learn and a commitment to be a better interpreter every single day you go out there to do your job. Interpreting is a profession in which you can never say “I know everthing I need to know now.”

  7. AJ Elterman says:

    Thank you, Janice, for your very well thought out and expressed article on robotic performance vs. real human intelligent and culturally aware interpreting. From my experience, I think that interpreting for Immigration Courts requires the interpreter to follow more rigid rules and use more memorization of phrases and sentences than others. I also choose not to support AI’s development into making it into the universal translator that we have to edit and proofread.

    1. JANIS PALMA says:

      Thank you, AJ. I reaize there are many set phrases we can only convey with equally set phrases, whether in immigration or any other type of court. I just wanted to use AI as a metaphor, not as a literal reference, because I would like to encourage interpreters to think, analyze, and use their better judgment when making interpreting decisions. Let’s face it, we make hundreds of decisions every nanosecond while we are transforming information from one language into another.

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